Airplanes and Little Brains
Nothing activates your Little Brain like Air Travel. How to stay in Big Brain during a maddening flight.
View ArticleRecliners vs Non Recliners
Air travel creates a temporary community, and the same rules that apply to our regular neighborhoods should apply to this community in the air.
View ArticleLittle Brain Policy vs Big Brain Common Sense
Little Brain Headlines: A dying American War Veteran protests Spirit Airlines' no-refund policy. Policies are good, but rigid policies are not good policy.
View ArticleConnecting with Customers
United Airlines demonstrated the Big Brain Tool of Listening by holding a connecting flight to ensure a son could get home to see his dying mother before she passed away.
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